Visam gives 10 years warranty to the Concealed Cisterns except rubber parts. Please rad the instructions carefully for not to face any problem that will be excluded from Warranty period.
- The Pressure of your plumbing should be between 0,5-10 bars.
- Inside your Concealed Cistern, do not throw materials ( toilet paper, paper, old clothes, cigarette, bottle etc.) that may also occlude drains too.
- Do not expose your Cistern or Flush plate to the Compressed water.
- In case you may have dirty plumbing water; put a fitler to the source of your plumbing.
- Do not clean surface with hard surfaced clothes, wires, sponges or using with heavy chemicals.
- Do not clean with chemicals that may include high alcohol levels.
- Do not try to clean with acid including materials.
- Do not hit with hammer or that type of material for triying fixing.
- Do not cut, drill hole or try to change physically.
- Use Visam branded spare parts. Only let authorized service to repair or maintain your Concealed Cistern.
The circumstances that means your Concealed Cistern’s Warranty is not valid;
- Courrier defects or stock defects ( If these processes are proceeded by Visam, Warranty will be valid)
- If installed or repaired by unauthorized service by Visam.
- Acting not according to users manual or Warranty Card.
- Heavy excess lime at the water.
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